- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com
- Brand Name
- Cisco
- Service Name
- SMARTnet Solution Support - Extended Service
- Product Type
- Service
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Physical
- Electronic
- Service Characteristic
- Parts
- Service Description
- 24x7x2 Hour
- Provided Support
- Troubleshooting
- Configuration
- Phone Support
- Email Support
- Escalation Support
- Diagnosis
- Web Knowledge Base Access
- Software Update
- New Releases Update
- Replacement
- Parts Replacement
- Service Response Time
- 2 Hour - Parts
- Service Location
- Service Depot
- Product Supported
- Cisco SMS-1